Google’s AI is writing a significant number of emails sent by users of its Inbox app.
The company’s Smart Reply feature, which automatically generates email responses based on the contents of an incoming message, is now responsible for 10 percent of the mobile responses sent using the Inbox app.
The stat was revealed by Jeff Dean, senior fellow in Google’s research group, who was speaking at the AI Frontiers conference in Santa Clara, California, Wednesday.
“What this does is it takes an incoming email message and then, given the text of the email message, it tries to predict what are likely responses you might want to give,” Dean said. “Now, 10 percent of mobile responses on email on the Inbox product are generated with this Smart Reply feature, so it’s saving people a lot of time.”